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Privacy and personal information

During the course of delivering various programs and services, we regularly gather and use personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information is subject to consent. 

Any personal information you provide to us — including your name, address, telephone number, and e-mail address — will not be released, sold, or rented to any entities or individuals outside of Skills for Change.

How we collect information from you and what we use it for

General information regarding users of this website is collected. Through cookies and tracking, we can tell how many users visit each part of our website. Using that information, we can change and modify our site to better meet your needs.

Personal information is gathered during program registration. This is information you provide to us by filling out program registration forms. We collect personal data in order to better meet your program, service and information needs.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance Skills for Change programs and services. We will share aggregated demographic information with our partners, sponsors, and donors. This is not linked to any personal information that can identify any individual person. We only share this information so that we can secure funding to continue providing our programs and services.

If you supply us with your contact information, you may hear from us about important information concerning the program or service in which you are registered.

You may also hear from us about other Skills for Change programs and services that may interest and benefit you. If you do not wish to hear about other programs, services or opportunities, please contact our privacy officer (below).

Services and links on our website

Our website enables you to communicate with us. 

Because Skills for Change wants your website visit to be informational and resourceful, our website also provides a number of links to third party sites.

We assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information. 

Information sharing 

We do not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law. 

Accuracy 

Skills for Change endeavours to ensure that any personal information provided and in its possession is as accurate, current and complete as necessary for the purposes for which SfC uses that information. 

Retention 

Skills for Change keeps personal information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the program or service and the nature of the information. This period may extend beyond the end of a person's relationship with us but it will be only for so long as it is necessary for us to have sufficient information to respond to any issues that may arise at a later date. 

When your personal information is no longer required for SfC purposes, we have procedures to destroy, delete, erase or convert it into an anonymous form. 

Confidentiality and Security 

Skills for Change maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. 

Employees and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly. 

Privacy Questions 

If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact Skills for Change.

Contact our Privacy Officer:
416.658.3101 x237 | Policies contact form

Locations: calendars and program information

Toronto Central:
Employment + Learning Hub

791 St Clair Avenue West
Toronto, Ontario M6C 1B7
416.658.3101 Map

Toronto East | Flemingdon Park

10 Gateway Boulevard
416.645.2489 Map


Toronto West | Dufferin Mall

900 Dufferin Street
416.572.0490 Map


Peel Region | Brampton

21 Nelson Street West
905.595.1679 Map


York Region | Markham

344 John Street
905.764.0202 x101 Map


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©2012 Skills for Change of Metro Toronto. Registered Charity 121471858RR0001