Vision
We envision a Canada where every immigrant succeeds.
Mission
We provide learning and training opportunities for immigrants and refugees to access and fully participate in the workplace and wider community.
Values
Client-centred
Our primary focus is on our clients ... immigrants and refugees who have come to our communities to create a new life for themselves and their families.
Relationships
We build and maintain relationships that are mutually beneficial for our clients and employers, thereby making a positive contribution to the Canadian economy and broader society.
Engagement
We engage all stakeholders to produce meaningful results.
All staff play a critical role in serving as catalysts for the success of our clients.
Excellence
We deliver quality and excellence in all that we do.
We pursue new, pioneering ideas in our efforts to serve both clients and employers.
Respect
We respect and value the diversity of our team and those we serve.
We behave with integrity, compassion and empathy to ensure that all persons are treated with dignity.
Results
We deliver measurable results and create positive impact through our work.
We hold ourselves accountable for the promises made in our Vision and Mission.
